Bokayz Privacy & Policy
Welcome to Bokayz
This Privacy Policy and Terms of Use governs your use of our website and the services we offer selling Flower,Chocolates,Gifts,,Plants through online.
By placing an order with us, browsing our website, or using our services, you agree to be bound by this Policy. Please read it carefully before using our Service.
1. Information We Collect
Personal Information: When you place an order, create an account, or subscribe to our newsletter, you may provide us with personal information such as your name, email address, billing and shipping address, phone number, and occasion details (optional).
Payment Information: We use a secure third-party payment processor to handle all credit card transactions. We do not store your full credit card information on our servers.
Usage Data: We may collect information about your activity on our website, such as the pages you visit, the products you browse, and the searches you perform. This information
helps us improve your user experience and personalize our marketing efforts.
Cookies and Similar Technologies: We use cookies and similar technologies to track user activity on our website and remember your preferences. You can choose to disable cookies in your web browser settings, but this may limit your ability to use certain features of our Service.
2. How We Use Your Information
To personalize your user experience
To improve our website and marketing efforts
To comply with legal and regulatory requirements
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To fulfill your orders and deliver your gifts
- To send you order confirmations, shipping notifications, and promotional emails (if you opt-in)
- To personalize your user experience
- To improve our website and marketing efforts
- To comply with legal and regulatory requirements
4. Data Security
- We take appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.
4. Order Changes and Cancellations
- We understand that plans may change. You can modify your order (date, time, recipient information) up to 3 hours before the scheduled delivery.
- Orders can be cancelled up to 3 hours before the scheduled delivery for a full refund.
- Orders cancelled within 2 hours of the scheduled delivery will be subject to a half of cancellation fee.
- To modify or cancel your order, please contact us by phone at +973 77229945 on 8.00 AM to 4.30 PM
5. Changes to this Policy
- We may update this Policy from time to time by posting a new version on our website. You are advised to review this Policy periodically for any changes.
6. Governing Law
- We make every effort to ensure the accuracy of the information on our website.
However, we cannot guarantee that all product descriptions or images are entirely accurate, complete, reliable, current, or error-free.
7. Limitation of Liability
- These Terms shall be governed by and construed in accordance with the laws of Bahrain Jurisdiction.
9. Contact Us
- If you have any questions about this Policy, please contact us by phone at +973 77229945.
Thank you for shopping with BOKAYZ!